Statements

  • Privacy policy

    We respect the privacy of the visitors to our website and ensure that the personal information you provide is treated confidentially. You can read below how we do this, and which personal data we collect from you for which purposes.

    The use of personal data

    When using our website, we obtain certain information from you. That may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested (for example via the contact form or for creating an account), or of which it is clear that it is provided to us for to process. We will not use your personal data for other purposes, unless you have given your prior consent or we may or must do so under the law or the agreement.

    Purposes of use

    In order to provide you with the best possible service, it is necessary that Verhuisbedrijf Draagkracht saves your personal data in certain cases. Verhuisbedrijf Draagkracht uses your personal data for:

    The use of our website

    • For the purpose of helping you in the use of our website (or submitting a complaint), you can choose to contact us through our contact form.
      • You enter your name, e-mail address, telephone number, plus your question / complaint.
      • This form is stored in the online environment for 3 months.
      • If you only wanted to contact us once, you can always ask us to have your completed contact form removed earlier. If we do not need this for a different basis (agreement, subscription or if you have misused the contact form), we will be happy to help you with this.
    • Although anonymous, we can analyse the use of the website. We use this to determine strategy and policy by gaining insight into the use of our website; However, we (or someone else) cannot trace this back to you as a user.
    • You can chat with us through WhatsApp, mail with us through your mailclient of connect trough LinkedIn. When you use these platforms, their Privacy Policy applies.

    Description of the personal data

    For the above purposes, we will process the following personal data from you: Name and address data;

    • Billing address;
    • VAT number (if entered);
    • E-mail address;
    • (mobile) Telephone number;
    • IP address;
    • Technical browser information (for security purposes);
    • Cookie ID;
    • Retention periods

    We do not store your personal data for longer than is necessary to achieve the purposes stated in this privacy and cookie statement. Storage periods are also explained in more detail within the "Purposes" heading.

    Confidentiality & provision to third parties

    We treat your personal data confidentially. We do not provide the personal data that we collect via our website and web application to third parties for the direct marketing purposes of these parties.
    Furthermore, we will not provide the information you provide to other parties, unless you have given prior permission for this, this is necessary in the context of the implementation of the agreement or we may or must do so based on the law or the agreement.

    Data security

    Verhuisbedrijf Draagkracht uses careful security procedures to protect the processed data, among other things to prevent unauthorized access to this data. In this way we ensure that only the necessary people have access to your data and that access to your personal data is protected. We use at least a TLS connection for this, as a result of which your data will be sent via encryption.

    Cookies

    A cookie is a small text file that is placed on your computer, tablet or smartphone during your visit to a website. Information is stored in this text file. This information can be recognized by this website at a later visit.

    Cookies on this website

    Technical Cookies
    COOKIES Rentention Period Purpose First or Third Party Type
    PHPSESSID When the browsing session ends Placed to measure session duration First technical
    Latency 1 day First technical
    Session Storage When the browsing session ends This is used to store a user's session duration within the browser. Data is not sent to the server technical
    Analytical Cookies
    COOKIES Rentention Period Purpose First or Third Party Type
    _GA 2 years Used to distinguish users. First Analytical
    _GAT When the browser session ends Used to throttle request rate. First Analytical
    _GID 24 hours Used to distinguish users. First Analytical

    The use of Google Analytics
    According to the Dutch Telecom legislation that was adopted in January 2015, Google Analytics falls under the exceptions because this cookie "does not or only slightly" infringes privacy. In addition, the cookie from Google Analytics is a "first party cookie", which means that the cookie on your computer has "Verhuisbedrijf Draagkracht" in the file name and that the data is officially owned by Verhuisbedrijf Draagkracht and not by Google. This cookie is not used for advertisements or other commercial purposes.
    In addition to the Dutch Telecom Act, the General Data Protection Act (GDPR) also applies. The use of Google Analytics is also permitted under this law, if it is set up correctly. This involves four important conditions.

    • There is a processing agreement between Verhuisbedrijf Draagkracht and Google about the Analytics data;
    • IP addresses are processed anonymously by Google so that data can never be traced back to you or your IP address;
    • The Analytics account of Verhuisbedrijf Draagkracht is set up so that the information may not be shared with others;
    • The visitor is clearly informed about the use of Analytics and the possibility of an "opt-out".

    Verhuisbedrijf Draagkracht thus meets all legal conditions.

    Google privacy statement
    This website uses Google Analytics, a web analysis service offered by Google Inc. ("Google"). Google Analytics uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website (in the case of Verhuisbedrijf Draagkracht without your IP address) is transferred to and stored by Google on their servers. Google uses this information to keep track of how you use this website, to prepare reports on website activity for the owner of this website (Verhuisbedrijf Draagkracht) and to offer other services related to website activity and internet use. Google may only provide this information to third parties if Google is legally required to do so, or insofar as these third parties process the information on Google's behalf. Google will not combine your IP address with other data held by Google. You can refuse the use of cookies by choosing the appropriate settings in your browser. However, we would like to point out that in that case you may not be able to use all the possibilities of this website. By using this website you consent to the processing of data by Google in the manner and for the purposes described above.

    Opt-out for Google Analytics

    If you prefer to block the Analytics script completely, you can download an opt-out plugin for Google Analytics here: https://tools.google.com/dlpage/gaoptout. With this plugin, your visit will no longer be included in the statistics of all websites that have implemented Google Analytics.

    No other cookies
    OnVerhuisbedrijf Draagkracht no other cookies are used in addition to the above cookies. Possible videos are served on cookie-less domains of for example youtube (youtube-nocookie.com).

    If you have any questions or would like to know what personal information we hold about you, you can always contact us. You can do this by contacting us via our contact form, sending us an e-mail via info op verhuisbedrijfdraagkracht punt nl or by contacting us by telephone.

    You have the following rights:

    • receive an explanation of what personal data we have and what we do with it;
    • access to the precise personal data that we have;
    • having errors corrected;
    • the removal of outdated personal data;
    • withdrawing permission;
    • object to a specific use;
    • transferability of data.

    Please note that you must always clearly state who you are, so that we are sure that we will not modify or delete data from the wrong person.

    Changes to this privacy and cookie statement

    We reserve the right to adjust this privacy and cookie statement. Changes will be published on our website. It is therefore advisable to consult this policy regularly so that you are aware of any changes.

    Contact details

    Radonstraat 44
    2718 TA Zoetermeer

    Dutch Data Protection Authority

    Of course we are happy to help you further if you have complaints about the processing of your personal data. Under the privacy legislation you have the right to file a complaint with the Dutch Data Protection Authority against our processing of your personal data. You can contact the Dutch Data Protection Authority for this.

  • Terms and conditions

    Moving company Draagkracht is affiliated as an 'Erkende Verhuizer' (Acknowledged Movers). We therefore use their general terms and conditions

  • Accessibility

    The purpose of the web guidelines is to make the website accessible to as many people as possible.